Shipping and Returns

Delivery Information:
For every order placed, we process them within the same day or 1 business day excluding weekends and holidays after receiving your order confirmation email, regardless of the time of day and shipping method you choose. We’ll even keep you in the loop with another notification that’s sent out when your order has shipped.
  • Standard Shipping - 2 to 4 business days
    • Deadline to order by 3pm EST.
  • Express Shipping - 1 to 3 business days
    • Deadline to order by 3pm EST.
  • *Overnight Shipping - 1 business day
    • Deadline to order by 4pm EST.
    • ***Please contact us for overnight shipping to confirm that we can accommodate overnight shipping.
  • Contact us for international shipping prices and time frame.
  • Please confirm SHIP TO address before checkout to avoid any shipping delays



Each of our handcrafted preserved rose boxes is made to order and most are personalized, so you can rest assured knowing you’re getting the exact product that you paid for.

*We have a 30 day Return Policy

*Personalized items are not refundable unless we made the error.

For all other items please contact us for return information or check the product listing information.

Please contact our customer support team within 24 hours via email at info@orlybeedesigns



Our Cancellation Policy is a customer-friendly solution that offers peace of mind in the event you no longer want your order. We give you a 1 hour window to cancel your order, free of charge. If you miss this window, we will still try to help you if we have not processed your order yet. At Orly Bee Designs, we understand that life changes quickly and we want to accommodate our customers when possible.